Danshell, a provider of learning disability and mental health services in the UK, has produced an innovative animated video to enhance communication with people who may be considering using its services.
The care provider prides itself on utilising different ways of communicating with all key stakeholders, including commissioners, carers, families and service users.
The company’s ethos of person-centred care includes ensuring that openness and transparency are fundamental and clear, concise and understandable communication is central to this.
The simple, but effective animation explains what happens when an individual enters a Danshell service. It is designed to inform and reassure service users and outlines the company’s commitment to providing high-quality care designed to meet the needs of the individual.
In addition to the animation, Danshell uses easy-read literature, video and talking mats to enhance its communications.
Efi Hershkovitz, CEO of Danshell, said: “Danshell is all about the individuals we care for and communication is an absolute priority.
“Good communication is vital in health and social care. It enables us to build solid, positive relationships with service users and their families and provide clear information.
“There are sometimes barriers to good communication and that is why we engage as many different methods as possible, and the new animation has proved to be extremely engaging and is proving a popular way of imparting information.”
For further information http://www.danshell.co.uk/