The company acquired 20 new services in September 2013 following its buyout of Castlebeck from administration.
Danshell, a provider of learning disability and mental health services in the UK, has already overcome a number of challenges to stabilise the operation and build the foundations for a stronger future.
Efi Hershkovitz, chief executive and founder of Danshell, and the executive team have introduced a new leadership structure including regional management and new unit managers. A refreshed Quality Strategy, robust clinical governance and enhanced policies and procedures have also been introduced.
Following a comprehensive review of its services and after detailed consultation with commissioners, bed managers and the NHS a number of services have been reconfigured to meet local requirements. The company has already worked with local commissioners in Essex and the North East to design ‘bespoke’ services tailored specifically to meet the needs of the local market and expects to continue this partnership working across the country.
Phase one of the plan also involved assessing the quality of care and ensuring regulatory compliance, which has been achieved with only a tiny number of minor issues outstanding.
Recruitment of caring, professional staff and the appointment of a new team to assess and prioritise training and development requirements was also a priority. This has seen many staff achieve relevant professional qualifications over the last 12 months. Plans for a dedicated Danshell Academy are also underway.
Addressing occupancy levels followed once all systems were integrated across the services and the company was confident with the quality of the care. The improvements made and the renewed confidence in the services from commissioner has led to a considerably higher rate of referrals and admissions.
Efi Hershkovitz said: “Danshell has become a national group in the last year and this has been a major challenge for everyone but one that the whole team has risen to and we are now seeing the results of all the hard work.
“The locations of the new sites perfectly fitted our existing portfolio and expanded Danshell’s reach into new areas. The company specialises in the turn-around of challenging services and we were always confident that we could provide excellent care that changes lives by creating the right framework of clinical governance.
“By working in partnership with commissioners to determine what the market demands and ensuring that we meet these needs this first year has been a success. As a company we must now build on this to re-enforce everything that has been implemented and even further enhance our care, our team and the reputation of our services.”