New partnership to raise awareness amongst older people of bogus callers


Accord Group-Care Industry News (250 x 152)Vulnerable older people in Wolverhampton who have been the victims of bogus callers or are at risk of being targeted are getting help thanks to a new partnership initiative.  


Heantun Housing Association’s Priority Care Project, Wolverhampton Trading Standards and West Midlands Police are working together to identify and support current and potential victims of bogus callers.


The partnership, which also involves Wolverhampton Homes, provides a route for victims to access support and help to feel safe in their own homes, including offering security advice and fitting free security devices.


Heantun’s Priority Care Project supports older and vulnerable people, a group that is often targeted by offenders looking to carry out crimes such as distraction burglaries or thefts.


Janet Chand, Priority Care Project Manager at Heantun Housing Association, part of the Accord Group, said: “Our project works with older people who have long-term health conditions which leave them more vulnerable to these sorts of scams than others.


“It’s vital that we help them to protect themselves and we are pleased to be working with the Police, Trading Standards and Wolverhampton Homes to raise awareness of how they can do this.”


Andy Jervis, Wolverhampton City Council’s Head of Regulatory Services, said: “We are pleased to work alongside our partners to help protect vulnerable residents in the city.


“Offenders see the elderly as quick and easy targets but they leave behind long-term distress and heartache for their victims. It is therefore hugely important we do all we can to help prevent residents becoming victims in the first place.”


Inspector Phil Rogers, from Wolverhampton Police, said: “We’re working hard to take criminals off our streets and even though crime is at a 10-year low across the city, this unique partnership will see even more people safer.


“As soon as housing staff identify that a tenant is vulnerable – this could be because of age or impairment – we are alerted. A specialist officer is then sent to give security advice, fit free security devices and notify other organisations that may also be able to help.
“In the two weeks the new system has been established, we’ve supported around six people who otherwise might not have come to us for help to stay safe in their homes.”


Heantun Housing Association’s Priority Care Project provides free support to people in Wolverhampton who are aged over 65 and have a long-term health condition.


The Association is part of the Accord Group, which manages 13,000 affordable homes and provides services to 80,000 people across the Midlands and the north


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