Stockport care group Borough Care has been recognised as one of the U.K.’s most conscientious employers.
The town’s 13th largest employer, with 550 staff working in 11 residential and day care homes across the community, Borough Care is one of only 150 organisations in the U.K. to earn the Investors in People silver accreditation.
Awarded the bronze mark in 2010 after meeting 74 special criteria centred on strategy, performance and forward planning, Borough Care’s continuing drive to raise standards has seen them now meet 122 key performance indicators, a rise of 64% rise in just four years. This makes the non-profit organisation one of the IIP’s most rapidly developing organisations nationwide.
Chief Executive Kathryn Farmer said: “This award goes to all 550 staff who have embraced a new culture devoted to raising standards, meaning we work, communicate, share and improve together as a team for the benefit of all our residents and service users.”
To gain silver IPP status Borough Care’s senior management team had to evaluate and refine its policies across 10 key indicators: Business Strategy, Learning and Development, People Management, Leadership and Management, Management Effectiveness, Recognition and Reward, Involvement and Empowerment, Learning and Development, Performance Measurement and Continuous Improvement.
Mrs Farmer added: “This was not an exercise in administration and the development of policies just on paper, but about our line management ensuring all staff, whether working in our homes or in our Head Office pay meticulous attention to detail and the delivery of optimum standards of care at all levels of the organisation.”
Borough Care’s Human Resources Manager David Preston, added: “IIP Silver accreditation demonstrates our commitment to our staff and shows the very best levels of care are achieved when all employees feel valued, supported and seen as a fundamental to the aims and goals of the future.”