New Hica Role highlights changes in the care sector

Rachel Watters
Rachel Watters

Hica has appointed Rachel Watters to the new position of Service Development Manager as part of a move by the Hull-based organisation to respond to changing needs in the care sector.


Rachel’s role will cover Hica’s care homes, homecare and lifestyle village operations and will include business growth, quality and communications.


She said: “There will be many changes in the care sector this year because a new care bill that is due out in October will limit funding to local authorities and place increasing emphasis on people having responsibility for their own personal care budgets.”


“Hica has to ensure, therefore, that we provide services of the highest quality and offer value for money to both local authorities and individual service users. My role will be to help to maintain and develop the quality of our current business and help to grow the business and attract money from new funding pots,” she added.


Rachel has joined Hica after being Midlands Regional Development Manager with City & County Healthcare Group. She has seven years’ experience in health and social care, including positions with North East Lincolnshire Council as a Commissioning and Contracts Officer, and with Housing Support Solutions, in Cleethorpes, as Contracts and Development Manager.


“I’m very excited to have joined Hica. In my previous role with North East Lincolnshire Council I came to know Hica well and I’ve always admired the way it operates. Many of Hica’s employees have been with the organisation for a substantial number of years, and that is testament to the quality and ethos of the operation.”




Hica, a not-for-profit organisation, employs 2,500 people. It has 24 care homes, two lifestyle villages – in Hedon and Chorley – and its homecare division looks after the needs of about 1,500 people in Yorkshire, Lancashire and Lincolnshire.


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