HC-One’s managing director Pam Finnis goes undercover this evening in Channel 4’s presentation of Undercover Boss at 9pm.
Pam who is a qualified nurse, previously worked for Ashbourne Healthcare, Highfield Care and Southern Cross before joining HC-One in November last year.
HC-One took over a third of Southern Cross homes when they collapsed with excessive debts. Employing over 10,000 people in 241 care homes they are now a significant provider of care in the independent care industry.
This evening’s programme shows Pam discovering that one home is in urgent need of refurbishment, that night staff cover is overstretched and that many carers are struggling to survive on poor salaries.
On the lighter side she also meets carers who choose to work on their days off-Demonstrating sincere commitment to their residents