NATIONAL recommendations to improve the care of older people in care settings have been welcomed by one of the South’s biggest private care home providers.
Colten Care, which runs 19 homes in Hampshire, Dorset and Wiltshire, believes the Delivering Dignity report, published today, offers a helpful base on which the industry can drive up standards.
The report is designed to tackle the underlying causes of poor care and secure more dignity for older people in hospitals and care homes.
Colten Care’s Managing Director Ian Hudson said: “The report makes a number of key recommendations around professional development of staff, the independent rating of individual care homes and the specialist care of people with dementia. Everyone in the industry should be focused on improving quality and we agree wholeheartedly with the findings and the calls to action.”
Mr Hudson said many of the operational recommendations mirrored business-as-usual activities at Colten Care.
These include fostering person-centred care and giving staff practice-based development programmes, ‘active learning’ strategies and dementia specific education.
Colten Care is also rolling out ‘practice development unit’ status for its dementia specific homes. It recently gained a UK-first accreditation for two of its homes from Bournemouth University’s School of Health and Social Care.
Today’s report has been published by the Commission on Dignity in Care for Older People. This is made up of the Local Government Association, the charity Age UK and the NHS Confederation, the independent body representing organisations that provide and commission NHS services.
The report calls for a clear, industry-wide rating scheme for care homes, based on forthcoming quality standards to be set by NICE, the National Institute for Health and Clinical Excellence.
Mr Hudson added: “We too have been calling for a straightforward, easy to understand star rating system that would give the public useful information on the assessment of individual homes. We believe this should now be implemented as a matter of urgency.”
After calling for a previous system of star ratings to be reintroduced, Colten Care has been invited to join a strategic review by the care industry regulator the Care Quality Commission.
Mr Hudson said: “A rating system driven by the industry regulator would not only benefit people choosing care homes for their relatives. It would also help PCTs and social services when they are looking to place residents from the NHS and local authority sectors.”
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